We ship by DHL or GLS couriers from our warehouse in Ireland. Typically, orders for Ireland and the EU are processed and delivered within 1-3 days (excludes Saturdays and Sundays). All deliveries are made between normal working hours, Monday to Friday. As we use a courier service, we cannot specify an exact time. All packages must be signed for upon delivery.
Please note: bad weather or unforeseen circumstances may cause delays in deliveries, so please plan accordingly.
Refusal of Delivery:
If you refuse the delivery of your order, it will be returned to our warehouse. You will receive a refund for the product and the VAT. However, you will not be refunded for the shipping costs and you will be responsible for the fees incurred in returning the item(s) to us.
Shipping Charges and Taxes:
All shipping charges are calculated at a flat rate of €7.50. All prices are inclusive of VAT.
If you are shipping to an address outside of the EU, please note that you are responsible for any import duties and clearance fees (if applicable) in your country. We recommend that you ask local authorities about these duties and clearance fees in advance.